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Can
I have a design made especially for me?
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Yes, we
specialize in custom work. All you need to do is tell us your concept
and we will work with you to make an effective finished product.
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Can
you use my logo or trademark symbol?
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Yes, we
can use your logo or trademark symbol. We will need a good copy
of the image and permission from the owner of that symbol. Then,
we can integrate it into your custom design with ease.
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Can
you use my photographs?
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Yes, depending....
if you have good quality photos, we can incorporate them into your
design. Often, we can correct and enhance the photos. Also, we can
interpret the photos using artistic methods, changing a pastel,
pencil, etching, or other design concept from your image.
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How
can I know I will like your design?
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You can
look at the many other designs we have created. As we work, we place
the images up on the internet so that you can have input into the
process as we work. They can be viewed from any computer that has
internet access. If we are going in the wrong direction, we will
continue to design until we come up with the concept you envisioned.
To see an example of the test tiles we did for a University of Wisconsin
Clinic, click here. They viewed them and gave their approval after
changes. All this done on the internet!
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How
do you do the designing?
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We talk
with you about your wishes. Then, we create a sample tile image
to see if we are on track. If the tile is "too much" of
something, or "too little" of something else, here is
where we make the corrections. We will "go back to the drawing
board" until we understand what you need.
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Can
this be done long distance?
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Yes, we
have worked with clients who have never been to our office. By placing
the images in a special folder on the internet, they can be viewed
by you and your associates/ clients. As we complete a tile, we will
let you know that there is a new one to see.
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How
long does it take?
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If you
are working under a deadline, we will make sure that your project
comes in on schedule. However, miracles are difficult under the
best of circumstances. Once the project design is approved and signed
off, we can usually have finished tiles ready for you within one
week. Unusually large orders may take longer to complete. Often,
the designing is the time consuming aspect, while we work with you
to determine exactly what your needs are.
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Who
will be doing the designing?
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The tile
design is done by a team of fine artists, all of whom have their
own art in corporate and museum collections across the country.
Rest assured that you will be working with some of the finest artists
there are.
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How
long will they last?
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The surface
that we put on the ceiling tiles will last a very long time. These
graphics are guaranteed for 5 to 10 years in direct sunlight and
longer in indirect light. You will not see fading, cracking, or
peeling.
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Are
their any tile surfaces you can't use?
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We will
use the tiles that are supplied by you or your builder/contractor.
The surface texture of the tiles will determine the surface of the
custom tiles, thus, they will be a match to all the tiles in your
building. Inexpensive, flexible tiles that are often found at home
building stores will not work. Generally we say, "if you can
punch a hole in them with a pencil", we can't work with them.
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Are
they fire retardant?
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The membrane
that we apply to the tiles can be made fire retardant.
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Are
they washable?
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Yes, the
tiles can be washed with mild soap and water or a standard glass
cleaner.
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How
do I get started?
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Look at
your ceiling and begin to dream. Then call or e-mail us to let us
know what you are thinking. We will blend our talents with your
imagination. We have many satisfied customers and will be happy
to provide references.
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How
do you invoice?
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Because
the tiles are priced by the square foot, we can give you a solid
estimate immediately. Unless other arrangements are made, 50% is
due upon project start and the rest upon completion.
In general, simple design services will be included in the basic
tile costs. Unusual design requests may require an additional fee.
If image rights need to be purchased, the costs will be passed on
to the customer.
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Do
you install the tiles?
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Installation
is not included in the cost of the tiles. Usually, your builder
will find it convenient to pick up the tiles and place them when
the ceiling is being installed. It is an easy project to do yourself,
if you wish.
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